Transcription: One good technique to put you both at ease is to do what's called establishing a bond with the interviewer. If you can find something in common with her, you can create rapport, a feeling of trust and friendliness. If the employer has anything in the office that you feel that you can start a conversation about, that would be a very good idea and that would actually break the ice and it would have the employer feeling relaxed as well as yourself.
(.mp4)